Privacy Policy

How we collect, use, and protect your information

This policy applies to information collected on this website and through our contact form.

Overview

Peyton Shaw Counseling, PLLC ("we," "our," or "us") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website or submit a form.

Last updated: March 2025

Information we collect

We collect information you choose to share and limited technical information about how the site is used.

  • Contact form details, such as your name, email address, phone number (optional), and the message you submit.
  • Communications you send us directly by email or phone.
  • Usage data such as pages viewed, approximate location, browser type, and device information. We use analytics tools to understand how the site is used.
  • Security data such as IP address for rate limiting and abuse prevention.

How we use information

  • Respond to inquiries and provide information about services.
  • Improve the website experience, performance, and content.
  • Maintain security, prevent spam, and enforce rate limits.
  • Comply with legal obligations and resolve disputes if needed.

How we share information

We do not sell your personal information. We may share information with trusted service providers who help operate the website and respond to inquiries.

  • Email delivery providers (such as SendGrid or Resend) to send and receive contact form messages.
  • Analytics providers (such as Google Analytics) to understand site traffic and improve performance.
  • Hosting and infrastructure providers that store and serve the website.

Cookies and analytics

We use cookies and similar technologies to measure site usage and improve our services. You can control cookies through your browser settings and opt out of analytics where available.

Sensitive information

Please do not submit sensitive health information through the website contact form. If you become a client, you will receive a separate Notice of Privacy Practices that explains how protected health information is handled.

Data retention

We keep contact submissions and communications for as long as needed to respond to your inquiry, maintain business records, or meet legal requirements. Security logs are retained for a limited period.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure.

Children's privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children.

Your choices

You may contact us to request updates or deletion of information you have submitted. You can also disable cookies through your browser settings.

Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

Contact

If you have questions about this Privacy Policy, please contact us:

Peyton Shaw CounselingEmail us(469) 630-1631